Shinagawa Prince Hotel

The location was amazing. Across the road from shinagawa station. Access to bullet trains and metro . The hotel is huge and had all facilities.

The location was absolutely perfect.

Basic business hotel standard: Very clean and functional. Everything available which a traveller might need. The location at Shinagawa station incl Shinkansen stop is ideal as a first/last stop in Japan. There are a number of international restairants just outside the hotel and a Japanese entertainment area just on the other side of the train station. Nice views from the upper floors.

Excellent Stay- The room size (for Tokyo), the views, the location across the street from Shinagawa train station and a plethora of eateries including an excellent hotel breakfast buffet with lots of selection between western and Japanese options! Walking directly out of the train station to hotel across the street was worth the expense alone. The higher floor are preferable due to the volume of traffic and proximity to the train station. The staff appeared to be well trained and helpful. We especially want to thank the customer service representative Ms. Minako Imaki who was extremely helpful and welcoming. She went out of her way to be extremely kind to us as very weary traveller twice during our two stays at the Shinagawa Prince Hotel, on our initial stay when we requested a room change due to smoke smell in our nonsmoking room and with another room change request during our second stay. With each encounter Ms Imaki made us feel that our experience at the hotel was personally important to her. During both encounters she provided outstanding customer service! Definitely recommend this hotel and will stay here again.

This is my second time stay in Shinagawa Prince Hotel. Excellent location for travelers, easily access to airport and all areas around Tokyo. I would definitely go back to Shinagawa Prince Hotel again for my next Tokyo trip :)